Tel:01326 558714
Fax:01326 555289
Welcome to Meneage Street Surgery
Welcome to the Meneage Street Surgery website, where you can find information about the Surgery, the doctors and staff, as well as the services and clinics we offer, all available via the menu above. Our latest news is displayed below, with the full news history shown on the news page.
We are currently adding content to the site, so check back often!
News Items from the Last Month
June 2019 Update
posted 10 June 2019 08:36

Social Prescriber:

  • since October 2018 we have has a social prescriber attached to our practice
overview of the role of the Social Prescribing Link Worker:
  • is to work with individuals, connecting them with their local community facilities to improve their wellbeing and tackle social isolation. People will be referred to a Social Prescribing Link Worker by their GP or other health care professional
the support given will be non-clinical and could include:
  • completing an assessment of what support people need, such as finding employment, making new friends, learning new skills, joining physical activities, housing, financial issues
  • finding local support services such as community groups and charities to go to
  • referring people who need support into a range of local services and activities
  • reviewing the progress people make
the Social Prescribing Link Worker will:
  • actively listen
  • put people at ease and gain their trust
  • agree goals and actions to support the person to move forward
  • have excellent community links and knowledge of provision, working with Volunteer Cornwall's Community Makers and others in the localities


Online Service: Book Appointments & Request Repeat Prescriptions
  • since March 2014 we have a service available called The Waiting Room to enable patients to book on line [some] appointments & repeat prescriptions
  • it was recently updated to Waiting Room2 & the requirements for signing up for this service have changed
  • should you wish to have this facility application forms which are self-explanatory, are available at the practice & to download from here
  • one email address can now for used multiple patients in a family
  • when a form is completed, returned with the required proof of identity & actioned by us you will receive a link to set up your account
  • all those patients who were already signed up have been automatically transferred to the latest version

Repeat prescriptions: should be requested using:

  • the computer counterfoil by clearly marking the drugs required & dropped into the surgery
  • our online request service; form at reception to register [see above]
  • our 24 hour telephone line: 01326 555287
  • please allow 48 hours following request before collection

Practice information:

  • CQC inspection: please see the linked report following our inspection in February
  • the outcome was: overall good with three areas noted for outstanding practice


note: NHS England requires that the net earnings of doctors engaged in the practice is publicised & the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice or the number/time locums are employed. It should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.
  • all GP practices are required to declare the mean earning (eg average pay) for GPs working to deliver NHS services to patients at each practice
  • the average earnings for GPs working in Meneage Street Surgery (2017/2018) were £30,189 before tax & National Insurance; this is for 1 full time, 3 part time GPs & 2 locums who worked in the practice for more than six months

Should you have any questions or require further information about anything in this update please contact the surgery.

Sign Up For Online Appointments
If you would like to be able to book appointments online, please download and fill in one of the following forms
Once you are signed up, you can book with the link below.