News and Events April 2018April 2018 posted 18 April 2018 14:47
Patient Participation Group:
Reminder:
Practice information:
note: NHS England requires that the net earnings of doctors engaged in the practice is publicised & the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice or the number/time locums are employed. It should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.
Should you have any questions or require further information about anything in this update please contact the surgery. November 2017Team Changes posted 02 November 2017 20:57 Having had several changes both in partners & staff during the past year our new team is completed by a clinical partner, who joined us on 1st November; below is the list of partners & clinical team: Partners:
Salaried GP:
Practice Matron:
Nurses:
HCAs:
Should you have any questions or require further information about anything in this update please contact the surgery. October 2017Autumn 2017 posted 10 October 2017 13:30 Flu Clinics: We advise the following amongst our patients to take advantage of the annual campaign to protect themselves from flu this winter; those are patients:
This year:
If you or your child is in any of the above groups please phone the surgery on: 01326 558714 to book your appointment. The shingles immunisation programme September 1 2017 - April 1 2018:
Summary Care Record [SCR]:
Team changes:
Information:
Should you have any questions or require further information about anything in this update please contact the surgery. November 201622nd November 2016 posted 22 November 2016 14:25 Telephone system:
Additional information:
Many of you will be aware of the difficulties experienced by patients & ourselves with the 0844 number; a brief summary from the practice perspective follows:
Reminder:
Patient Participation Group:
Should you have any questions or require further information about anything in this update please contact the surgery. September 2016Autumn 2016 Update posted 09 September 2016 13:07 Flu Clinics:
This year:
If you or your child is in any of the above groups please phone the surgery on: 01326 558714 to book your appointment. Year 3 of the shingles immunisation programme began on September 1 2016:
Changes in baby/child vaccine schedules: There have been changes in these schedules & the records of all children affected have been noted to reflect the required changes. The NHS website www.nhs.uk vaccinations pages explain clearly. Patient Participation Group:
January 2016Update: January 2016 posted 19 January 2016 09:25 Best wishes for a happy, healthy New Year! New service:
The first of a bi-monthly Hand Clinic took place on Thursday January 8 2016. Other services, in addition to General Medical Services, at Meneage Street Surgery:
Reminders:
We offer:
Patient Participation Group: CQC Inspection:
December 2015Update: December 2015 posted 09 December 2015 14:16 Managed repeat service via pharmacies: The rationale for our decision includes:
Managed repeats were discussed at the November meeting of our Patient Participation Group who agree with and back our decision. Requesting repeat medication:
Note: please allow 48 hours (excluding Saturday & Sunday) after the request is made for the prescription to be produced by us plus a minimum of a further 24 hours for the pharmacy to dispense. Patient Participation Group: September 2015New Policies and Procedures page posted 15 September 2015 16:57 We now have a page for Surgery policies and Procedures. You can find a link at the top of all pages. This is a new section, so we will be adding documents to it. Check back for more documents! Autumn 2015 Update posted 07 September 2015 10:32 Flu Clinics:
Our clinics start in October; we offer a variety of days & times, the first in on Saturday 17 October; appointments will be available shortly.
Flu strains change & therefore the vaccine varies from year to year.
This year:
Year 3 of the shingles immunisation programme began on 1 September 2015:
Changes in baby/child vaccine schedules:
There has been much media coverage regarding the above; the records of all children affected have been noted to reflect the required changes. The NHS website www.nhs.uk vaccinations pages explains clearly.
Care Quality Commission (CQC):
We are receiving a scheduled inspection from the CQC on Tuesday 15 September 2015.
Should you have any questions or require further information about anything in this update please contact the surgery. August 2015Summer 2015 update posted 13 August 2015 10:52 An overview update since our last posting: Community Macular Clinic:
Some of you may have seen the article in the West Briton on November 13 2014 about our pioneering Community Macular Clinic which started at the end of October last year. The service is innovative in that primary and secondary care are working in partnership to benefit patients by delivering care in the community for patients with macular degeneration.
We run and staff the clinic ourselves and provide much needed extra capacity in our surgical unit which is unique in general practice. This enables us to provide the regular timely care which previously would require a visit to hospital. The clinic is a full day each Wednesday and offers, in one appointment, visual fields and logmar vision test, retinal screening and slit lamp checks, consultation/result with ophthalmic consultant plus an injection as required. Since our first clinic on October 29 2014 to the end of July we have had 770 appointments/patient contacts. Named GP:
It is a requirement that all patients have a named GP. As you are aware each patient is registered with GP partner in the practice; this is your 'named GP'. You may, of course, when pre-booking an appointment see the GP of your choice (assuming availability) whether he/she your registered/named GP or not.
Patients Participation Group [PPG]:
The agreed, signed minutes from our PPG meetings are posted on the PPG page regularly. Also, included with this update is the report signed off on 21.05.15 which we have to submit to NHS England each year. This illustrates the practice engagement with the PPG, our approach, aims and achievements during the financial year 2014/2015.
We are looking to recruit more members; if you are interested in joining the group please complete the form on the PPG page & return to the surgery. Friends of Meneage Street Surgery:
Sadly, our Friends Group has disbanded. We offer our best wishes and thanks to them for the support given to our surgery and fund raising activities over the last few years.
The funds raised together with donations have provided the following:
Out of Hours cover: summary of changes:
Should you have any questions or require further information about anything in this update please contact the surgery. Another update at the end of August; please check back. April 2015PPG: 15th April Meeting cancelled posted 15 April 2015 14:06 Sorry for the short notice, but the meeting on 15th April 2015 has been cancelled due to illness. Appologies for the inconvenience, the next meeting will be on 14th May 2015. See you there! November 2014Nigel Clark from Age UK visiting the PPG posted 28 November 2014 09:17 We're pleased to welcome Nigel Clark from Age UK to our next PPG Meeting on Thursday 11th December! As always, the first 15 minutes of our PPG meetings are an open forum for all patients to come and speak with us (no joining the PPG necessary, but we always welcome new members!). If you'd like to meet Nigel, come along! September 2014Year 2 of the shingles immunisation programme began on 1st September posted 19 September 2014 11:05 Three age cohorts of patients are eligible to receive this vaccine. They are those aged 70, 78 or 79 years on 1st September.
We offer vaccination opportunistically and will be contacting patients in these groups but should you wish to please phone the surgery as above to book your appointment. This vaccine is contraindicated and will not be given to individuals who are immunosuppressed. Further information is available on www.shinglesaware.co.uk. Flu Clinics posted 19 September 2014 10:58 Our clinics start in October; we offer a variety of days and times, the first in on Saturday 11th October. Flu strains change and therefore the vaccine varies from year to year.
Our Friends Group are planning to serve coffee & bacon rolls at the surgery during our Saturday clinic to raise funds for equipment to benefit our patients. Previous amounts raised have bought a fully equipped doctors bag for home visits. This year it is national policy to offer annual influenza vaccination in the form of a nasal vaccine to children aged between 2 and 4 years on 1st September. All children over 4 in at risk category will be given nasal vaccine unless contraindicated. If you are in any of the above groups please phone the surgery on 0844 387 9888 or 01326 558714 to book your appointment. August 2014Friends Group posted 17 August 2014 15:56 On 12th August, the Friends Group had a stall at Porthleven Market. Many thanks to all those who supported them. Plans in progress for more events later this year. New members welcome; please ask for information at reception. Patient Participation Group [PPG] posted 17 August 2014 15:56 Our next meetings which start at 18:30 are published in the PPG section on this website. We have an open forum for the first fifteen minutes of all meetings. Patients are welcome to come along and meet us, ask questions or raise issues. New members welcome. Dermatology assessment clinic posted 17 August 2014 15:54 This clinic restarted in July 2014. It is a consultant led first appointment for assessment following a referral from a GP to dermatology and is available via Choose and Book. It runs every two weeks early on a Thursday evening. NHS health checks posted 17 August 2014 15:54 You may be aware that we have been offering these checks, which are for 40-75 year olds who are not on a cardiovascular, chronic kidney disease or diabetes risk register, since they were prioritised by the Government. Each Health Check involves a face to face interview with a trained screener and includes a lifestyle assessment, family history, height, weight, BMI, waist circumference, BP and lipid testing. Depending on the results a patient may be referred on within the practice for ongoing care/management. The number involved is high and we are inviting patients to attend for these checks. If you fall into the group described above, have not yet been invited and would like a check please contact us to book your appointment. June 2014Patient Participation Group posted 11 June 2014 16:13 The notes from our AGM on 13th May will be published next week; these give a flavour of our plans for the coming year.
The next meeting will be at 18:30 on Tuesday 17th June at the surgery.
We are looking to recruit more members; if you are interested in joining the group please complete the form on the PPG page and return to the surgery.
Friends Group posted 11 June 2014 16:13 You may have seen fliers and advertisements for the next event which is a coffee morning tomorrow, 12th June, (apologies for late posting) between 09:30 & 12:00 at The Guildhall. The Group is looking for more members so please pop in and meet us!
Connection to 'Out of Hours' posted 11 June 2014 16:12 From 18:30 yesterday, Wednesday 10th June, patients who need to contact the Out of Hours service (18:30-08:00 Monday PM to Friday AM; 18:30-08:00 Friday PM to Monday AM) on calling the surgery will be automatically transferred to NHS 111 and not directly to Serco.
Should any patient experience any difficulty please let us know either by email, phone or in writing. March 2014Patient Participation Group: Results of the 2014 Patient Survey posted 20 March 2014 18:59 Many thanks to all who completed our Patient Survey. You can download the survey results data here. The responses to question 10 (is there anything that you would like the Patient Group to review?), which are listed together with comments from the Practice perspective will be discussed at the next meeting. You can download a copy of these here. The next meeting will be at 18:30 on Monday 7th April at the Surgery. We are always looking to recruit more members! If you are interested in joining the group, please complete the form on the PPG page and return to the surgery. Health and Social Care Information Centre (hscic) posted 20 March 2014 18:54 Each household should now have received an NHS leaflet outlining the rationale for the extraction of information from GP systems (see Jan 2014 news). As you have heard, the planned upload of data has been postponed until the autumn; we will keep you posted. Should you wish to refuse consent for information from your patient record to be transferred from the practice system for any purpose other than your medical care (except in special circumstances allowed by law eg a public health emergency) an opt-out form is available here (pdf). It is also available at the practice. More information is available at www.hscic.gov.uk and the NHS Choices website at www.nhs.uk/caredata. Electronic prescribing [EPS] posted 20 March 2014 18:49 Electronic prescribing went live on Wed 6th Feburary and is gradually being introduced.
Welcome, Our New GP posted 20 March 2014 18:47 At the beginning of March we were delighted to welcome Dr Elaine Mowle to our practice. She is working each Monday and Thursday, will provide cover for partner leave & train to run our family planning clinic. New Online Service: Book Appointments and Request Repeat Prescriptions posted 12 March 2014 15:12 We are pleased to announce that a new service, called The Waiting Room, is now available to our patients. This allows booking appointments and requesting repeat prescriptions online. In order to sign up for this, please submit your email address to us at reception and you will then receive an email inviting you to join The Waiting Room. Once done, you can access this service at www.TheWaiting-Room.net.January 2014Health & Social Care Information Centre (hscic) posted 29 January 2014 19:54 Each household will have received or will receive an NHS leaflet outlining the rationale for the extraction of information from GP systems. We first advised you of this in November 2013; the planned first extraction was delayed. You are able to refuse consent for information from your patient record to be transferred from the practice system for any purpose other than your medical care (except in special circumstances allowed by law eg a public health emergency). Should you wish to do this please let us know so we ensure that your record is appropriately marked to prevent data extraction. More information is available at www.hscic.gov.uk and the NHS Choices website at www.nhs.uk/caredata Update: Patient Participation Group posted 29 January 2014 19:54 Minutes, agreed & signed off, for the meeting held on December 2 2013 plus those for January 14 2014 agreed by the Chairman are available on the PPG page. Also included are the Patient Survey 2014 which you are invited to complete & PPG Terms of reference. The next meeting will be at 18.30 on Monday 17th February at the surgery. We are looking to recruit more members; if you are interested in joining the group please complete the form on the PPG page & return to the surgery. New service starting posted 29 January 2014 19:51 We are hosting a weekly Adult NHS hearing services clinic with effect from Monday 3rd Feburary 2014. This service is primarily designed for adults over the age of 50 with hearing loss Appointments may be made: NHS 111 posted 29 January 2014 19:51
December 2013January 2014 posted 31 December 2013 21:00 Best wishes for a happy, healthy New Year! Patient Participation Group posted 31 December 2013 20:59 Minutes, agreed & signed off, for the meeting held on 16 September 2013 are available on the PPG page. The next meeting will be at 18.30 on Tuesday January 14 at the surgery. We are looking to recruit more members; if you are interested in joining the group please complete the form on the PPG page & return to the surgery. November 2013Partner resignation posted 13 November 2013 10:22 Dr Jo Parry has, for personal reasons, resigned from the Practice; we wish her well for the future. Friends Group posted 13 November 2013 10:21 The last fundraising event, serving coffee & bacon rolls, at our Saturday flu clinic proved very successful & netted £117.00 towards equipment to benefit our patients. The next Friends coffee morning which will include the Christmas raffle draw is at the The Clies on Wednesday December 11. If you are interested in joining the group please contact the surgery. Patient Participation Group posted 13 November 2013 10:20 Minutes, agreed & signed off, for the meeting held on July 15 are available on the PPG page. The next meeting will be at 18.30 on Monday December 2. If you are interested in joining the group please contact the surgery. Health & Social Care Information Centre (hscic) posted 13 November 2013 10:20 During the next month or so hscic will begin extracting information from GP systems; the initial extraction will be referral data for linking to hospital data. This information is shared, in a secure system, by healthcare staff to support patient care and treatment. Further information is available from the surgery or at www.hscic.gov.uk. Flu Clinics posted 13 November 2013 10:15 Our clinics start this month [October]. Flu strains change & therefore the vaccine varies from year to year. We advise the following amongst our patients to take advantage of the annual campaign to protect themselves from flu this winter; those are patients:
New This Year posted 13 November 2013 10:13 It is national policy to offer annual influenza vaccination in the form of a nasal vaccine to children aged between 2 and 3 years on 1 September. All children over 4 in at risk category will be given nasal vaccine unless contraindicated. If you are in any of the above groups please phone the surgery on 0844 387 9888 to book your appointment. Our Friends Group are planning to serve coffee & bacon rolls at the surgery during our Saturday clinic to raise funds for equipment to benefit our patients. July 2013Update: July 2013 posted 25 July 2013 08:58 Care Quality Commission [CQC]:Our Practice achieved CQC registration, for all aspects of primary care plus our surgical unit, on 1st April 2013 Community matron:We now have a community matron working with our practice on Thursday and Friday each week. NHS 111:The rollout of NHS 111 in Cornwall has been postponed indefinitely. Phone system:It has become apparent that patients are unaware of our local number which sits alongside 0844 387 9888; it is 01326 558714. This number does not offer a queuing facility ie when already in use there will be an engaged tone but the caller, when connected, will be offered the 'choices' selection eg appointment, visit etc. The system has been and is subject to ongoing review. Premises:During the next month or so the planned refurbishment of our treatment and phlebotomy rooms should take place; having clinical rooms out of action will, obviously, prove a challenge but the end result will be worth it! Friends Group posted 25 July 2013 08:47 The next Friends meeting will be at 15.00 on Wednesday July 31 at the Surgery. The Friends have planned a Fun Walk on Monday August 5:
Patient Participation Group posted 25 July 2013 08:45 Minutes, agreed and signed off, for the meeting held on May 13 are available on the PPG page
March 2013First Patient Participation Group Meeting Results posted 28 March 2013 19:08 We have had our first Patient Participation Group meeting which was successful, for more information, please see the PPG section of our website. Results of the 2013 Patient Survey posted 28 March 2013 19:05 Many thanks to all who completed our Patient Survey. You can download a copy of the results here (pdf). Patient Participation Group posted 03 March 2013 20:11 We are setting up a Patient Participation Group (PPG) and are looking for volunteers to join a group which will meet about 4 times a year. Every PPG is unique to the practice and patients it serves. Our new PPG page contains information and FAQs about PPGs together with our first Patient Survey. These are also available in the surgery. The responses to the survey will be collated, reported both on this website and in the surgery and will form a basis for the first PPG meeting. We look forward to receiving interest from those wishing to join and your completed questionnaires. Please click here to download the PPG enrollment form (pdf), then fill it out and return it to us at your earliest convenience. Friends Group posted 03 March 2013 19:00 The next Friends meeting will be at 10:30 on Wednesday 6th March at the Surgery. The last fundraising events in 2012, coffee mornings at the practice flu clinic on 27th October and at The Clies on 6th December plus the Christmas raffle raised, including donations, £493 towards equipment to benefit our patients. If you are interested in joining the group please contact the surgery. February 2013New Staff and Service posted 05 February 2013 14:03 We would like to welcome Anna Elliott, a Nurse Practitioner, to our team. A Nurse Practitioner has extended training (to masters level) and is a full prescriber. To enhance the service for our patients we are, on some days each week, introducing a minor illness clinic. This clinic is suitable for adults and children over 6 months presenting with acute problems. When you call reception for an appointment you will be asked some extra questions to ensure that you are directed to the clinic which best suits your medical needs. December 2012Friends Coffee Morning and Christmas Raffle posted 03 December 2012 14:16 This Thursday, 6th December, at The Clies (which is behind the surgery) from 10:00 until 12:00. Improvements to the Front of the Building posted 03 December 2012 14:12 If you visited or passed the surgery last week you may have noticed lots of activity. Entrance to reception:
An automatic opening device was installed on the entrance to reception. This will make accessing the surgery easier for everyone especially those with baby buggies, wheelchairs etc.
Sensors inside the door will prevent it from opening should anyone be standing in a vulnerable position. The door operates: Windows replaced on Meneage Street elevation:
September 2012Flu Clinic posted 24 September 2012 13:05 Our clinics start at the beginning of October and we are offering a variety of days and times, including Saturday October 27. Flu strains change and therefore the vaccine varies from year to year. We advise patients who meet any of the criteria below to take advantage of the annual campaign to protect themselves from flu this winter:
If you are in any of the above groups please phone the surgery on 0844 387 9888 to book your appointment. Our Friends Group are planning to serve coffee at the surgery during our Saturday clinic to raise funds for equipment to benefit our patients. August 2012New Text Reminders Service posted 30 August 2012 15:46 This month we introduced text reminders for those patients with mobile phones. You may have received a message asking if you would like to be included in this service. There is an 'opt out' option which if chosen is recorded in the patient records. Initially, to test the value (eg reduce the number of patients who do not attend pre-booked appointments, cancellations) a limited number of appointments are involved. The system has been risk assessed. Messages will be sent only to those patients who have not opted out and will never contain identifiable or confidential information. This is not a forum for seeking other information eg clinical advice. Should you have any comments or suggestions regarding this or our practice in general please let us know. Meneage Street Surgery: August 2012 posted 30 August 2012 15:39 The next Friends meeting will be at 10:30 on Thursday September 6 at the Surgery. Their last fundraising event was on August 2 which raised, including donations, £203 towards equipment to benefit our patients. If you are interested in joining the group please contact the surgery. Coming soon: a Friends page on this website. May 2012Meneage Street Surgery Changes in Spring 2012 posted 17 May 2012 09:29 Dr Jo Parry MB ChB DFSRH, who joined us last autumn, became a partner In April 2012. We have had a busy winter. Our building project, a unit which includes surgical room with air handling, sluice room, consulting room and waiting area, is complete. We are very proud of this facility in which we will be able to offer assessment and some day case procedures to both our registered patients and those from other practices in a high spec facility, closer to home and an unhurried, more familiar environment. Photographs will be posted here soon. Visiting surgeons now carry out vasectomies here; these are bookable after referral by GP via Choose & Book. Having Dr Parry on board has enabled us to offer a family planning clinic, including insertion and removal of both coils and Nexplanon, in addition to all other contraceptive advice and prescription. Friends of Meneage Street Surgery was formed in February and held their first fundraising event, a coffee morning and book sale, at The Clies on April 26. As well as raising £180, including donations, towards a hyfrecator for the new surgical unit the event was enjoyed by all. The next Friends meeting will be at 10.30 on Thursday June 14 at the Surgery. If you are interested in joining the group please contact the surgery. We plan to incorporate a Friends page on this website soon. There is much change for healthcare just around the corner and we feel that it presents an opportunity to benefit our patients by being involved and committed in the process. September 2011Meneage Street Surgery Changes in September/October 2011 posted 09 September 2011 20:46 Following the retirement of both Dr Williams & Dr Shelley, Dr Kathryn Shaw, who has been associated with the Practice since 2005, will become a partner on Sept 15; Dr Shelley's list will be transferred to her. During October we have two more doctors joining us. They are: June 2011Changes to Extended Hours Surgeries posted 24 June 2011 09:08 Following the revision of the guidelines for the provision of extended hours surgeries by the Department of Health, from 1st July 2011 we will offering three regular sessions a week on Monday, Tuesday and Thursday from 18:30 - 19:00. Appointments may be with either a doctor or a nurse, and may be pre-booked. This change will enable blood tests etc. requested by a doctor to be carried out on the same day, thus avoiding the need for another appointment. May 2011Retirements posted 31 May 2011 20:58 After long and devoted careers at Meneage Street Surgery, Dr Marion Williams and Dr Rosemary Shelley will be retiring in September of this year. We wish them the best for their futures.
New partners will be appointed in due course. New Extension posted 31 May 2011 20:58 If you have noticed a lot of construction activity at the surgery recently, this is due to our new extension. Work is progressing, and by the end of this year we will have a larger building in which we aim to offer increased services for our patients. We will keep you updated. New Website Available posted 31 May 2011 20:51 Meneage Street Surgery is proud to announce our new website. Visit us to see new content as we add it, and to keep up to date with surgery news. | Index 2018April2017NovemberOctober2016NovemberSeptemberJanuary2015DecemberSeptemberAugustApril2014NovemberSeptemberAugustJuneMarch
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